Data Protection · Premium Standard

Privacy policy and data protection

At Mr Paul Online Academics and Web Services, protecting your personal information and maintaining your privacy is our highest priority.

This policy explains what we collect, how we use it, and the rights you have over your data. Last updated: February 20, 2026.

Questions about your data?

Contact our privacy team

Privacy policy sections

Browse each section below, or use the search and table of contents to jump to a specific part of the policy.

1

Introduction & our commitment

Premium Standard Privacy Guarantee

At Mr Paul Online Academics and Web Services, protecting your personal information and maintaining your privacy is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your data.

Our Privacy Guarantee:
  • Your data is protected with enterprise-grade encryption.
  • We never sell or share your information with third parties without explicit consent.
  • You have full control over your personal data.
  • We are transparent about how we use your information.
2

What data do we collect?

When you register or use our services, we collect the following categories of information.

Personal Information

  • Identity Information: First name, middle name, surname, date of birth.
  • Contact Information: Email address, phone number.
  • Academic Information: Institution, level, department, registration number.
  • Payment Information: Transaction references — we do not store full card details.
  • Verification Data: NIN, BVN when requested for certificate verification.

Automatically Collected Information

  • Device type, browser type, and operating system.
  • IP address and general location.
  • Pages visited and time spent on our platform.
3

How we use your information

  • Service Delivery: To provide access to practice tests, CBT simulations, and certificates.
  • Account Management: To create and maintain your student account.
  • Communication: To send important updates, service notifications, and support messages.
  • Payment Processing: To verify and process payments via Flutterwave.
  • Improvement: To analyze usage patterns and enhance our platform.
4

Data storage & security

All data is stored securely on Firebase servers with industry-standard encryption (AES-256). Access to personal data is strictly limited to authorized personnel only.

Encrypted Storage

AES-256 encryption at rest and in transit.

Firebase Security

Protected by Google Cloud infrastructure.

5

Your data rights

  • Access: You can request a copy of your personal data.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You can request permanent deletion of your account and data.
  • Portability: You can request transfer of your data to another service.
6

Information sharing

We do not sell, rent, or trade your personal information. We only share data with:

  • Payment Processors: Flutterwave for payment transactions.
  • Legal Obligations: When required by law or to protect our rights.
  • Your Consent: With your explicit permission.
7

Data retention

We retain your personal data for as long as your account is active or as needed to provide services. Inactive accounts may be anonymized after 24 months of inactivity.

8

Cookies & tracking

We use essential cookies for authentication and security. No third-party tracking cookies are used. You can disable cookies in your browser, but some features may not function properly.

9

Contact & privacy complaints

If you have questions about this privacy policy or wish to exercise your data rights, contact us using the details below.

Our Privacy Promise: We are committed to maintaining the highest standards of data protection. Any privacy concerns will be addressed within 48 hours.

Need to talk to a human?

Email the privacy team

How to exercise your data rights

Exercising your rights is simple and free. Follow these three steps to make a data request and have it resolved within 48 hours.

  1. Identify the right you want to exercise — access, correction, deletion, or portability.
  2. Contact us at mrpaulo5050@gmail.com with your request and account details.
  3. Receive confirmation and resolution within 48 hours.

Privacy FAQ

Can I request deletion of my personal data?

Yes. You can request permanent deletion of your account and data at any time by emailing mrpaulo5050@gmail.com. We will confirm and complete the deletion within 48 hours of your verified request.

Do you sell my personal information?

No. We never sell, rent, or trade your personal information. We only share data with payment processors, when legally obligated, or with your explicit consent.

How long do you keep my data?

We retain your personal data for as long as your account is active or as needed to provide services. Inactive accounts may be anonymized after 24 months of inactivity.

Who processes my payments?

All payments are processed securely through Flutterwave. We do not store full card details — only transaction references for your records.

How do I contact you about privacy?

Email mrpaulo5050@gmail.com or call 08133589837. We respond to all privacy concerns within 48 hours.