Privacy Policy

1. Introduction & Our Commitment

At Mr Paul Online Academics and Web Services, protecting your personal information and maintaining your privacy is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your data.

2. What Data Do We Collect?

Personal Information

When you register or use our services, we collect:

• Identity Information: First name, middle name, surname, date of birth
• Contact Information: Email address, phone number
• Academic Information: Institution, level, department, registration number
• Payment Information: Transaction references (we do not store full card details)
• Verification Data: NIN, BVN (when requested for certificate verification)

Automatically Collected Information

• Device type, browser type, and operating system
• IP address and general location
• Pages visited and time spent on our platform

3. How We Use Your Information

• Service Delivery: To provide access to practice tests, CBT simulations, and certificates
• Account Management: To create and maintain your student account
• Communication: To send important updates, service notifications, and support messages
• Payment Processing: To verify and process payments via Flutterwave
• Improvement: To analyze usage patterns and enhance our platform

4. Data Storage & Security

All data is stored securely on Firebase servers with industry-standard encryption (AES-256). Access to personal data is strictly limited to authorized personnel only.

5. Your Data Rights

• Access: You can request a copy of your personal data
• Correction: You can update or correct inaccurate information
• Deletion: You can request permanent deletion of your account and data
• Portability: You can request transfer of your data to another service

6. Information Sharing

We do not sell, rent, or trade your personal information. We only share data with:

• Payment Processors: Flutterwave for payment transactions
• Legal Obligations: When required by law or to protect our rights
• Your Consent: With your explicit permission

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Inactive accounts may be anonymized after 24 months of inactivity.

8. Cookies & Tracking

We use essential cookies for authentication and security. No third-party tracking cookies are used. You can disable cookies in your browser, but some features may not function properly.

9. Contact & Privacy Complaints

If you have questions about this privacy policy or wish to exercise your data rights, contact:

• Email: mrpaulo5050@gmail.com
• Phone: 08133589837